‘The world seems to be ready’: An interview with OpenAI head of product Thibault Sottiaux
Users of OpenAI’s software engineering tool Codex might know Thibault Sottiaux as the guy who resets their token limits whenever the product hits a growth milestone. Now, OpenAI is trying to bring that dopamine hit to the rest of us with ChatGPT Work, a platform for white collar workers to leverage AI agents.
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Key Facts
- Fact 1: This is why we launched it as part of the Plus plan as well, which is only $20 a month, and the amount of value you get out of it is quite incredible.
- Fact 2: It’s like I’m bringing so much utility to you as a user that you just sort of sit there and you’re like, “of course I want to pay $20 bucks a month for this,” because you know the value that you get is so much more.
- Fact 3: We just announced, we hit 20 million users.
- Fact 4: For example, GPT 5.6 was a step up in general work: being able to process a large amount of documents, generating quality slides, generating quality reports, doing deep research, things that a professional will do.
Users of OpenAI’s software engineering tool Codex might know Thibault Sottiaux as the guy who resets their token limits whenever the product hits a growth milestone. Now, OpenAI is trying to bring that dopamine hit to the rest of us with ChatGPT Work, a platform for white collar workers to leverage AI agents.
I spoke to Sottiaux for our feature on the product and its challenges, but we wanted to share more of that conversation with our readers. Here’s a lightly edited and condensed version of our interview about winning over skeptics, discovery as a product design philosophy, and the cost of intelligence. TechCrunch: I know you’re a member of the technical staff.
(Original synthesis pending human/AI review — generated by the stub provider by selecting real sentences from the source material, not by writing new analysis or commentary.)
Original source: TechCrunch
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